Terms and Conditions

• Everyone entering Kidzworld must follow the rules set out, disruptive behaviour will not be tolerated and may result in you being asked to leave the premises; in these circumstances no refunds will be issued

• All admissions must be booked online (or members via email) please wait for confirmation before you turn up to your booked session as we wouldn’t want any one to be disappointed if we’re at capacity; please refer to our Covid-19 guidelines before you book

• Please make sure that you book the correct tickets (heights & family numbers) as we may not be able to add any additional admissions due to our restricted admission numbers

• Online bookings are non-refundable but *visit dates can be adjusted by emailing: [email protected] (a minimum of 24 hours notice needs to be given and a confirmation email must be received before you turn up)

• If you or a member of your visiting group is unwell please postpone your visit by following the above*

• All decisions made at the discretion of the management stand but can be appealed via our email; please allow 48 hours for a response
• Thank you for helping to keep Kidzworld family friendly & safe